ACDC are the four rules by which JACON defines J-Care:
  • Attention: Listen to the customer, treat the customer with respect, every customer is important.
  • Convenience: Time is of the essence. Show urgency, it should be made easy to do business with us.
  • Dependability: Always meet expectation, customer problem is our problem.
  • Competence: Accuracy in detail of product or service provided should be right first time every time.